The Booking Email Sequence
Every email in the Lumière booking journey, built and written from scratch inside GHL.
Lumière
Med Spa | Scottsdale, AZ
You are confirmed, {{contact.first_name}}.
We are looking forward to welcoming you to Lumière. Your appointment is all set. Here are your details.
Your Appointment
Treatment
{{contact.treatment_choice}}
Date and Time
{{appointment.start_time}}
Location
8900 E Pinnacle Peak Rd
Scottsdale, AZ 85255
Your Aesthetician
{{appointment.user.name}}
Before Your Visit
- Arrive 5 to 10 minutes early so we can get you settled.
- Come with a clean face. Avoid heavy makeup on the day of your treatment.
- Stay hydrated and avoid exfoliating the day before your appointment.
Need to reschedule or cancel? Please let us know at least 24 hours in advance.
Reschedule My AppointmentWe cannot wait to meet you and take care of your skin.
Warm regards,
The Lumière Team
Lumière
Med Spa | Scottsdale, AZ
Welcome back, {{contact.first_name}}.
It is always a pleasure having you at Lumière. Your next appointment is confirmed and we are looking forward to taking care of your skin again.
Your Appointment
Treatment
{{contact.treatment_choice}}
Date and Time
{{appointment.start_time}}
Location
8900 E Pinnacle Peak Rd
Scottsdale, AZ 85255
Your Aesthetician
{{appointment.user.name}}
A Quick Reminder
Come with a clean face and avoid exfoliating the day before your visit. If anything has changed with your skin since your last visit please let your aesthetician know at the start of your appointment so we can adjust your treatment accordingly.
Parking is available directly in front of the clinic. We recommend arriving 5 minutes early so we can get you settled.
Need to reschedule or cancel? Please let us know at least 24 hours in advance.
Reschedule My AppointmentWe cannot wait to meet you and take care of your skin.
Warm regards,
The Lumière Team
Lumière
Med Spa | Scottsdale, AZ
Your Lumière appointment is in 2 days, {{contact.first_name}}.
Just a friendly reminder that your appointment at Lumière Med Spa is coming up in 2 days.
Your Appointment
Treatment
{{contact.treatment_choice}}
Date and Time
{{appointment.start_time}}
Location
8900 E Pinnacle Peak Rd
Scottsdale, AZ 85255
Your Aesthetician
{{appointment.user.name}}
A few things to keep in mind before your visit
- Stay hydrated.
- Avoid exfoliating the day before.
- Come with a clean face on the day of your treatment.
Need to reschedule or cancel? Please let us know at least 24 hours in advance.
Reschedule My AppointmentSee you soon.
Warm regards,
The Lumière Team
Lumière
Med Spa | Scottsdale, AZ
See you tomorrow, {{contact.first_name}}.
Your appointment at Lumière Med Spa is tomorrow and we are looking forward to taking care of your skin.
Your Appointment
Treatment
{{contact.treatment_choice}}
Date and Time
{{appointment.start_time}}
Location
8900 E Pinnacle Peak Rd
Scottsdale, AZ 85255
Your Aesthetician
{{appointment.user.name}}
When You Arrive
Parking is available directly in front of the clinic. When you arrive simply let our front desk know you are here for your intro treatment and we will take it from there.
If you need to reschedule please contact us as soon as possible so we can offer your slot to another patient.
See you tomorrow.
Warm regards,
The Lumière Team
Lumière
Med Spa | Scottsdale, AZ
We are getting ready for you, {{contact.first_name}}.
Your appointment at Lumière Med Spa is in just 1 hour. We cannot wait to see you.
Your Appointment
Treatment
{{contact.treatment_choice}}
Date and Time
{{appointment.start_time}}
Location
8900 E Pinnacle Peak Rd
Scottsdale, AZ 85255
Your Aesthetician
{{appointment.user.name}}
Parking is available directly in front of the clinic. When you arrive simply let our front desk know you are here and we will take great care of you from there.
If you need to reach us for any reason please reply to this email directly.
See you very soon.
Warm regards,
The Lumière Team
Lumière
Med Spa | Scottsdale, AZ
How is your skin feeling, {{contact.first_name}}?
It was wonderful having you at Lumière Med Spa. We hope you are loving how your skin looks and feels after your {{contact.treatment_choice}}.
Aftercare Tips
- Keep your skin hydrated with a gentle moisturizer for the next few days.
- Wear SPF daily to protect your results and prevent pigmentation.
- Avoid harsh exfoliants and active ingredients for at least 3 to 5 days.
- Drink plenty of water to support your skin from the inside out.
Ready to keep the glow going? As a returning patient you will have access to our full treatment menu and a personalized skin care plan built just for you.
Book My Next AppointmentThank you for trusting us with your skin. We look forward to being part of your skin care journey.
With warm regards,
The Lumière Team
Lumière
Med Spa | Scottsdale, AZ
We missed you today, {{contact.first_name}}.
We noticed you were not able to make it to your appointment. No worries at all, life happens and we completely understand.
The good news is your $49 intro treatment offer is still available. We would love to find a time that works better for you.
This offer is available for a limited time. Secure your spot before it expires.
Rebook My AppointmentIf there is anything we can help with or if you have any questions before your visit please do not hesitate to reply to this email.
We hope to see you at Lumière soon.
Warm regards,
The Lumière Team
Lumière
Med Spa | Scottsdale, AZ
One last note, {{contact.first_name}}.
We wanted to reach out one final time about your $49 intro treatment at Lumière Med Spa. We understand life gets busy and schedules change.
If you are still interested in experiencing what Lumière can do for your skin we would love to welcome you in. Our team is ready to take great care of you.
This is your last chance to claim your $49 intro treatment before the offer expires.
Claim My $49 TreatmentIf the timing is not right we completely understand and wish you all the best. You are always welcome back at Lumière whenever you are ready.
With warm regards,
The Lumière Team
Contact Form Email Sequence
Personalized inquiry emails sent based on what each lead selected on the contact form.
Lumière
Med Spa | Scottsdale, AZ
Great choice, {{contact.first_name}}.
You expressed interest in our Hydrating Facial and we could not be more excited to tell you about it. This treatment was made for skin that needs deep nourishment, calm, and a serious glow reset.
Hydrating Facial - What to Expect
Best For
Dry, dehydrated, or sensitive skin
Duration
60 minutes
What We Do
Deep cleanse, hydration infusion, and a calming mask to restore moisture balance
Intro Price
$49 for your first visit
Why Patients Love This Treatment
Most of our patients notice an immediate difference in how their skin feels after just one session. Tightness disappears, dullness fades, and you leave with that healthy lit-from-within look that is hard to achieve on your own.
Our aestheticians will also do a quick skin assessment at the start of your appointment so we can customize the treatment to exactly what your skin needs that day.
Your first Hydrating Facial is just $49. Spots fill up quickly so we recommend booking sooner rather than later.
Book My $49 Hydrating FacialIf you have any questions before booking please reply to this email directly. We are happy to help.
Looking forward to meeting you,
The Lumière Team
Lumière
Med Spa | Scottsdale, AZ
Let us brighten things up, {{contact.first_name}}.
You are interested in our Brightening Treatment and we love that for you. If uneven skin tone, dullness, or dark spots have been bothering you, this is exactly where to start.
Brightening Treatment - What to Expect
Best For
Dull, uneven skin tone and hyperpigmentation
Duration
60 minutes
What We Do
Targeted brightening actives, gentle exfoliation, and a vitamin C infusion to restore radiance
Intro Price
$49 for your first visit
What Makes This Treatment Special
Our Brightening Treatment goes beyond surface level. We use a combination of professional grade ingredients that work together to fade discoloration, even out your complexion, and leave your skin looking visibly more radiant after just one session.
Your aesthetician will assess your skin at the start of the appointment and adjust the treatment intensity based on what your skin can handle that day.
Your first Brightening Treatment is just $49. Book your spot today before it fills up.
Book My $49 Brightening TreatmentHave questions before you book? Just reply to this email and we will get back to you right away.
Looking forward to meeting you,
The Lumière Team
Lumière
Med Spa | Scottsdale, AZ
Every great skin journey starts somewhere, {{contact.first_name}}.
You mentioned you are not sure where to start and honestly that is the most common thing we hear. That is exactly why we created the Skin Assessment and Intro Peel. It takes the guesswork out of skincare completely.
Skin Assessment and Intro Peel - What to Expect
Best For
Anyone new to professional skincare or unsure of their skin type
Duration
60 minutes
What We Do
Full skin analysis, personalized treatment recommendation, and a gentle intro peel to kickstart your results
Intro Price
$49 for your first visit
What Happens During Your Visit
Your aesthetician will start by doing a thorough skin assessment to understand your skin type, concerns, and goals. From there they will walk you through exactly what your skin needs and perform a gentle intro peel that is safe for all skin types.
You will leave not just with glowing skin but with a clear plan for what to do next. No more guessing.
Start your skin journey with us for just $49. Book your Skin Assessment and Intro Peel today.
Book My $49 Skin AssessmentAny questions before you book? Just reply to this email and we will help you out.
Looking forward to meeting you,
The Lumière Team
Lumière
Med Spa | Scottsdale, AZ
Here is the full breakdown, {{contact.first_name}}.
You asked about our $49 intro offer and we are happy to walk you through exactly what it includes and why we created it in the first place.
The $49 Intro Offer - What Is Included
What You Get
One full 60-minute professional treatment of your choice
Choose From
Hydrating Facial, Brightening Treatment, or Skin Assessment and Intro Peel
Also Included
Skin assessment, personalized treatment plan, and aftercare guidance
Price
$49 for new patients only
Why $49
We created this offer because we believe that once you experience what professional skin care can do for your skin you will never go back to guessing on your own. This is our way of making it easy for you to take that first step without the risk.
Our patients consistently tell us their only regret is not coming in sooner.
This offer is exclusively for new patients and availability is limited. Claim your spot before it is gone.
Claim My $49 Intro TreatmentStill have questions? Just reply to this email and we will answer everything before you book.
Looking forward to meeting you,
The Lumière Team
Lumière
Med Spa | Scottsdale, AZ
We would love to help, {{contact.first_name}}.
You mentioned you have a question about a skin concern and we want to make sure you get the right answer before you book anything. Every skin is different and we take that seriously.
Tell Us What Is Going On
Just reply to this email and share what has been bothering you. Whether it is dryness, breakouts, uneven tone, sensitivity, or something else entirely, our team will read your message personally and point you toward the right treatment for your skin.
There is no pressure to book anything right away. We just want to make sure that when you do come in, you feel completely confident that you are getting exactly what your skin needs.
Or if you are ready to let one of our aestheticians assess your skin in person, our Skin Assessment and Intro Peel is the perfect place to start at just $49.
Book My $49 Skin AssessmentEither way we are here for you. Just reply to this email and we will take it from there.
Looking forward to hearing from you,
The Lumière Team
Lumière
Med Spa | Scottsdale, AZ
Glad you found us, {{contact.first_name}}.
No pressure at all. We know that choosing a med spa is a personal decision and we want you to feel completely comfortable before you take any next steps. Here is a little about what we do at Lumière.
Our Intro Treatments
Hydrating Facial
For dry, dehydrated, or sensitive skin. Deep nourishment and a serious glow reset.
Brightening Treatment
For dull or uneven skin tone. Targets discoloration and restores radiance.
Skin Assessment and Intro Peel
For anyone not sure where to start. Full skin analysis plus a gentle intro peel.
Intro Price
All three treatments are $49 for your first visit
What Makes Lumière Different
We are not a one-size-fits-all spa. Every treatment at Lumière starts with a skin assessment so your aesthetician can customize what we do to exactly what your skin needs that day. You are never just another appointment on our calendar.
When you are ready we would love to welcome you in. And if you have questions before then just reply to this email. We are happy to help you figure out the right next step.
When you are ready your first treatment is just $49. No commitment, no pressure. Just great skin care.
Book My $49 Intro TreatmentWhenever you are ready we will be here,
The Lumière Team
Lumière
Med Spa | Scottsdale, AZ
We've received your message
Hi {{contact.first_name}},
Thank you for reaching out to Lumière Med Spa. We have received your inquiry and our team is currently reviewing the details you provided.
We pride ourselves on providing personalized care, and one of our specialists will get back to you as soon as possible to assist with your request.
Warmly,
The Lumière Team
Lumière
Med Spa | Scottsdale, AZ
Still thinking it over, {{contact.first_name}}?
We completely understand. Taking that first step into professional skin care can feel like a big decision. We just want to make sure you know that your $49 intro treatment is still available and we would love to take care of your skin.
Our patients consistently tell us that their first visit at Lumière changed how they think about their skin. Not because we pushed anything on them but because they finally understood what their skin actually needed.
That is what we want for you too.
Your first treatment is still just $49. No commitment beyond that first visit. Just come in and let us take care of you.
Book My $49 Intro TreatmentHave a question holding you back? Just reply to this email. We will answer it honestly and help you decide if Lumière is the right fit for you.
Rooting for your skin,
The Lumière Team
Cancellation Email Sequence
Sent automatically when a patient cancels their appointment. Branched by visit count to ensure new and returning patients receive the right message.
Lumière
Med Spa | Scottsdale, AZ
We noticed you cancelled, {{contact.first_name}}.
No worries at all. We completely understand that schedules change and life gets busy. We just want you to know that your $49 intro treatment offer is still available whenever you are ready.
Whenever the timing is right for you we would love to welcome you in and take care of your skin. There is no pressure and no expiry on our invitation.
Ready to reschedule? Pick a time that works for you and we will take it from there.
Reschedule My AppointmentIf you have any questions or concerns before booking again please reply to this email directly. We are happy to help.
Whenever you are ready we will be here.
Warm regards,
The Lumière Team
Lumière
Med Spa | Scottsdale, AZ
We will miss you, {{contact.first_name}}.
We noticed you had to cancel your upcoming appointment. That is completely fine, we know life gets in the way sometimes and we are just glad to have you as part of the Lumière family.
Whenever you are ready to come back in we would love to take care of your skin again. Your aesthetician and the rest of the team will be happy to see you.
A Note From Us
As a returning patient you have access to our full treatment menu and a personalized skin care plan built around your skin history with us. We will pick up right where we left off.
Ready to book your next visit? We are here whenever you need us.
Book My Next VisitIf you have any questions before booking or if there is anything we can do to make your next visit even better please reply to this email directly.
We look forward to seeing you again soon.
Warm regards,
The Lumière Team
Staff Notification Emails
Internal notifications sent to the Lumière team for every key patient event — bookings, outcomes, inquiries, cancellations, and reschedules.
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